Narrow search
Showing 1 - 10 of 41
Cover Image
Emotional brand attachment : a factor in customer-bank relationships
Levy, Shalom; Hino, Hayiel - In: The international journal of bank marketing : IJBM 34 (2016) 2, pp. 136-150
Persistent link: https://www.econbiz.de/10011486706
Cover Image
Corporate social responsibility and service innovation on customer loyalty : an empirical investigation in wealth management services
Yeh, Ying-Pin - In: The international journal of bank marketing : IJBM 33 (2015) 6, pp. 823-839
Persistent link: https://www.econbiz.de/10011456319
Cover Image
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van; Raaij, Willem … - In: The international journal of bank marketing : IJBM 35 (2017) 1, pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Cover Image
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: The international journal of bank marketing : IJBM 35 (2017) 1, pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Cover Image
Perceived customer participation and work engagement : the path through emotional labor
Yoo, Jaewon - In: The international journal of bank marketing : IJBM 34 (2016) 7, pp. 1009-1024
Persistent link: https://www.econbiz.de/10011618710
Cover Image
The role of customer brand engagement and brand experience in online banking
Khan, Imran; Rahman, Zillur; Fatma, Mobin - In: The international journal of bank marketing : IJBM 34 (2016) 7, pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Cover Image
The stakeholder management theory of CSR : a multidimensional approach in understanding customer identification and satisfaction
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: The international journal of bank marketing : IJBM 34 (2016) 5, pp. 731-751
Persistent link: https://www.econbiz.de/10011606427
Cover Image
What keeps mobile banking customers loyal?
Thakur, Rakhi - In: The international journal of bank marketing : IJBM 32 (2014) 7, pp. 628-646
Persistent link: https://www.econbiz.de/10010423923
Cover Image
How the personality of retail bank customers interferes with the relationship between service quality and loyalty
Al-Hawari, Mohd Ahmad - In: The international journal of bank marketing : IJBM 33 (2015) 1, pp. 41-57
Persistent link: https://www.econbiz.de/10010530075
Cover Image
Does the interactive quality of premium asset management service promote customers' referral intentions? : the moderating effect of customer's asset size
Park, Kyoo Bae; Park, Min Jae - In: The international journal of bank marketing : IJBM 35 (2017) 4, pp. 596-615
Persistent link: https://www.econbiz.de/10011725701