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~isPartOf:"The journal of industrial relations : the journal of the Industrial Relations Society of Australia"
~subject:"Atypische Beschäftigung"
~subject:"Callcenter"
~type_genre:"Article in journal"
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Atypische Beschäftigung
Callcenter
Arbeitsbedingungen
44
Working conditions
44
Australia
22
Australien
22
Arbeitsbeziehungen
11
Employment relations
11
Arbeitsmarktpolitik
9
Codetermination
9
Gewerkschaftsmitgliedschaft
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Labour market policy
9
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Minimum wage
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Mitbestimmung
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Arbeitsrecht
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Call centre
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Labour law
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working conditions
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Arbeitnehmerschutz
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Arbeitsplatz
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Arbeitsschutz
4
Gewerkschaft
4
Occupational safety
4
Trade union
4
Workplace
4
Arbeitsmarktflexibilität
3
Arbeitsmigranten
3
Arbeitswelt
3
Collective bargaining
3
Gender equality
3
Gleichberechtigung
3
Globalisierung
3
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Article
14
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Article in journal
Aufsatz in Zeitschrift
14
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English
14
Author
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Barnes, Alison
2
Burgess, John
2
Connell, Julia
2
Adams, Mark
1
Armstrong, Pat
1
Bamberry, Larissa
1
Barrett, Rowena
1
Bohle, Philip
1
Broek, Diane van den
1
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1
Ferris, Shauna
1
Hampson, Ian
1
Hannif, Zeenobiyah
1
Junor, Anne
1
Kinnie, Nicholas
1
Lamare, J Ryan
1
Lamm, Felicity
1
Markey, Raymond
1
McDonnell, Nadine
1
McIvor, Joseph
1
Muhidin, Salut
1
Murphy, Caroline
1
O'Neill, Sharron
1
Parr, Nicholas
1
Purcell, John
1
Quinlan, Michael
1
Rainnie, Al
1
Rawlings-Way, Olivia
1
Rose, Ed
1
Russell, Bob
1
Smith, Andrew
1
Smith, Erica
1
Thornthwaite, Louise
1
Townsend, Keith
1
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1
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1
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The journal of industrial relations : the journal of the Industrial Relations Society of Australia
The economic and labour relations review : ELRR
28
Manufacturing & service operations management : M & SOM
18
Management science : journal of the Institute for Operations Research and the Management Sciences
16
New technology, work and employment
16
The international journal of human resource management
14
International labour review
13
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
13
Work, employment & society : a journal of the British Sociological Association
13
Work, employment and society : a journal of the British Sociological Association
13
European journal of industrial relations
12
European journal of operational research : EJOR
11
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
11
Human relations
10
Journal of vocational behavior
10
Production and operations management : an international journal of the Production and Operations Management Society
10
International employment relations review
9
Economic and industrial democracy : EID ; an international journal
8
Employee relations
8
OR spectrum : quantitative approaches in management
8
Operations research
8
The journal of services marketing
8
ILR review : the journal of work and policy
7
Academy of Management journal : AMJ
6
Economic and industrial democracy
6
The journal of industrial relations
6
The service industries journal
6
Computers & operations research : and their applications to problems of world concern ; an international journal
5
Industrial relations : a journal of economy & society
5
International journal of production economics
5
Journal of business research : JBR
5
Managing service quality : MSQ ; an international journal
5
SA journal of human resource management : SAJHRM
5
Advances in industrial and labor relations
4
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca
4
Industrial relations journal
4
Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management
4
International journal of manpower
4
International journal of services and operations management
4
Management revue : socio-economic studies
4
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ECONIS (ZBW)
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1
Call centres and the quality of work life: towards a research agenda
Hannif, Zeenobiyah
;
Burgess, John
;
Connell, Julia
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 271-284
Persistent link: https://www.econbiz.de/10003762506
Saved in:
2
The labour process and union commitment within a banking services call centre
Rose, Ed
- In:
The journal of industrial relations : the journal of …
44
(
2002
)
1
,
pp. 49-61
Persistent link: https://www.econbiz.de/10001681557
Saved in:
3
Articulation work skills and the recognition of call centre competences in Australia
Hampson, Ian
;
Junor, Anne
;
Barnes, Alison
- In:
The journal of industrial relations : the journal of …
51
(
2009
)
1
,
pp. 45-58
Persistent link: https://www.econbiz.de/10009517506
Saved in:
4
Introduction: call centres, the networked economy and the value chain
Rainnie, Al
;
Barrett, Rowena
;
Burgess, John
;
Connell, Julia
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 195-208
Persistent link: https://www.econbiz.de/10003762468
Saved in:
5
Explaining employees' experience of work in outsourced call centres : the influence of clients, owners and temporary work agencies
Kinnie, Nicholas
;
Purcell, John
;
Adams, Mark
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 209-227
Persistent link: https://www.econbiz.de/10003762477
Saved in:
6
Learning to control: training and work organization in Australian call centres
Smith, Andrew
;
Smith, Erica
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 243-256
Persistent link: https://www.econbiz.de/10003762492
Saved in:
7
"Teaming up": teams and team sharing in call centres
Broek, Diane van den
;
Barnes, Alison
;
Townsend, Keith
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 257-269
Persistent link: https://www.econbiz.de/10003762499
Saved in:
8
Unions in the information economy: infoservice work and organizing in Australian call centres
Russell, Bob
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 285-303
Persistent link: https://www.econbiz.de/10003762509
Saved in:
9
Organising precarious workers : can a public campaign overcome weak grassroots mobilisation at workplace level?
Murphy, Caroline
;
Turner, Thomas
- In:
The journal of industrial relations : the journal of …
58
(
2016
)
5
,
pp. 589-607
Persistent link: https://www.econbiz.de/10011565603
Saved in:
10
Liminal and invisible long-term care labour : precarity in the face of austerity
Daly, Tamara
;
Armstrong, Pat
- In:
The journal of industrial relations : the journal of …
58
(
2016
)
4
,
pp. 473-490
Persistent link: https://www.econbiz.de/10011531672
Saved in:
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