//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of industrial relations : the journal of the Industrial Relations Society of Australia"
~subject:"Callcenter"
~subject:"Workplace"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Fließbandarbeit am Telefon? Ca...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Callcenter
Workplace
Arbeitsbedingungen
44
Working conditions
44
Australia
22
Australien
22
Arbeitsbeziehungen
11
Employment relations
11
Arbeitsmarktpolitik
9
Codetermination
9
Gewerkschaftsmitgliedschaft
9
Labour market policy
9
Mindestlohn
9
Minimum wage
9
Mitbestimmung
9
Union membership
9
Arbeitsrecht
8
Call centre
8
Labour law
8
Atypische Beschäftigung
6
Non-standard employment
6
working conditions
6
Arbeitnehmerschutz
5
Employment protection
5
Großbritannien
5
United Kingdom
5
Weibliche Arbeitskräfte
5
Women workers
5
Arbeitsplatz
4
Arbeitsschutz
4
Gewerkschaft
4
Occupational safety
4
Trade union
4
Arbeitsmarktflexibilität
3
Arbeitsmigranten
3
Arbeitswelt
3
Collective bargaining
3
Gender equality
3
Gleichberechtigung
3
Globalisierung
3
more ...
less ...
Type of publication
All
Article
12
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
12
Language
All
English
12
Author
All
Barnes, Alison
2
Burgess, John
2
Connell, Julia
2
Townsend, Keith
2
Adams, Mark
1
Barrett, Rowena
1
Broek, Diane van den
1
Fenwick, Tara
1
Hampson, Ian
1
Hannif, Zeenobiyah
1
Holland, Peter Jeffrey
1
Hutchinson, Jacquie
1
Junor, Anne
1
Kinnie, Nicholas
1
Purcell, John
1
Pyman, Amanda
1
Rainnie, Al
1
Rose, Ed
1
Russell, Bob
1
Smith, Andrew
1
Smith, Erica
1
Teicher, Julian
1
more ...
less ...
Published in...
All
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
Employee relations
22
Journal of vocational behavior
20
Manufacturing & service operations management : M & SOM
18
New technology, work and employment
18
Management science : journal of the Institute for Operations Research and the Management Sciences
17
ILR review : the journal of work and policy
16
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
14
Human relations
13
The international journal of human resource management
12
Work, employment & society : a journal of the British Sociological Association
12
European journal of operational research : EJOR
11
Journal of business ethics : JOBE
11
Journal of business research : JBR
11
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
11
Journal of business and psychology
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Academy of Management journal : AMJ
9
European journal of industrial relations
9
Industrial relations : a journal of economy & society
9
International employment relations review
9
Industrial relations journal
8
OR spectrum : quantitative approaches in management
8
Operations research
8
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
8
The journal of services marketing
8
Economic and industrial democracy : EID ; an international journal
7
International journal of hospitality management
7
International journal of human resource management
7
Labour economics : official journal of the European Association of Labour Economists
7
MIT sloan management review
7
Management research review
7
Tijdschrift voor arbeidsvraagstukken
7
Advances in developing human resources : ADHR
6
BJIR : an international journal of employment relations
6
Business horizons
6
International journal of contemporary hospitality management
6
Journal of managerial psychology
6
Management communication quarterly : an international journal
6
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
6
more ...
less ...
Source
All
ECONIS (ZBW)
12
Showing
1
-
10
of
12
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Call centres and the quality of work life: towards a research agenda
Hannif, Zeenobiyah
;
Burgess, John
;
Connell, Julia
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 271-284
Persistent link: https://www.econbiz.de/10003762506
Saved in:
2
Learning as grounding and flying : knowledge, skill and transformation in changing work contexts
Fenwick, Tara
- In:
The journal of industrial relations : the journal of …
48
(
2006
)
5
,
pp. 691-706
Persistent link: https://www.econbiz.de/10003409042
Saved in:
3
The labour process and union commitment within a banking services call centre
Rose, Ed
- In:
The journal of industrial relations : the journal of …
44
(
2002
)
1
,
pp. 49-61
Persistent link: https://www.econbiz.de/10001681557
Saved in:
4
Articulation work skills and the recognition of call centre competences in Australia
Hampson, Ian
;
Junor, Anne
;
Barnes, Alison
- In:
The journal of industrial relations : the journal of …
51
(
2009
)
1
,
pp. 45-58
Persistent link: https://www.econbiz.de/10009517506
Saved in:
5
Introduction: call centres, the networked economy and the value chain
Rainnie, Al
;
Barrett, Rowena
;
Burgess, John
;
Connell, Julia
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 195-208
Persistent link: https://www.econbiz.de/10003762468
Saved in:
6
Explaining employees' experience of work in outsourced call centres : the influence of clients, owners and temporary work agencies
Kinnie, Nicholas
;
Purcell, John
;
Adams, Mark
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 209-227
Persistent link: https://www.econbiz.de/10003762477
Saved in:
7
Learning to control: training and work organization in Australian call centres
Smith, Andrew
;
Smith, Erica
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 243-256
Persistent link: https://www.econbiz.de/10003762492
Saved in:
8
"Teaming up": teams and team sharing in call centres
Broek, Diane van den
;
Barnes, Alison
;
Townsend, Keith
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 257-269
Persistent link: https://www.econbiz.de/10003762499
Saved in:
9
Unions in the information economy: infoservice work and organizing in Australian call centres
Russell, Bob
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 285-303
Persistent link: https://www.econbiz.de/10003762509
Saved in:
10
Leisure at work, who can resist? : An investigation into workplace resistance by leisure service employees
Townsend, Keith
- In:
The journal of industrial relations : the journal of …
45
(
2003
)
4
,
pp. 442-456
Persistent link: https://www.econbiz.de/10002847209
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->