Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Exploring the process of custo...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
3
Konsumentenverhalten
3
Beziehungsmarketing
2
Customer integration
2
Kundenintegration
2
Relationship marketing
2
Viral marketing
2
Virales Marketing
2
Beschwerdemanagement
1
Complaint management
1
Consumer engagement
1
Consumer well-being
1
Dienstleistungsqualität
1
Disengagement
1
Emerging economies
1
Internet marketing
1
Lebensqualität
1
Lebensstandard
1
Online-Marketing
1
Private consumption
1
Privater Konsum
1
Quality of life
1
Satisfaction
1
Schwellenländer
1
Service quality
1
Social Web
1
Social indicator
1
Social web
1
Sozialer Indikator
1
Standard of living
1
Twitter
1
Zufriedenheit
1
complaining
1
consumer well becoming
1
consumer well doing
1
consumer well having
1
emerging markets
1
negative customer engagement
1
negative engagement
1
negative word-of-mouth
1
more ...
less ...
Online availability
All
Undetermined
2
Free
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Bowden, Jana
3
Afshardoost, Mona
1
Diem Khac Xuan Do
1
Eshaghi, Mohammad Sadegh
1
Lievonen, Matias
1
Luoma-aho, Vilma
1
Published in...
All
The service industries journal
Asia Pacific journal of marketing and logistics
3
Journal of hospitality marketing & management
3
Journal of marketing theory and practice
3
Journal of strategic marketing
3
Asia Pacific Journal of Marketing and Logistics
2
European Journal of Marketing
2
Journal of marketing for higher education
2
Marketing intelligence & planning
2
The handbook of communication engagement
2
ADMAP : for decisionmakers in advertising, marketing, media, planning & research
1
Customer engagement : contemporary issues and challenges
1
Journal of Marketing for Higher Education
1
Journal of Service Theory and Practice
1
Journal of consumer behaviour
1
Journal of marketing management : MM
1
Journal of service theory and practice : JSTP
1
Marketing Intelligence & Planning
1
The journal of services marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Negative customer engagement behaviour in a service context
Diem Khac Xuan Do
;
Bowden, Jana
- In:
The service industries journal
45
(
2025
)
1
,
pp. 81-104
Persistent link: https://www.econbiz.de/10015194252
Saved in:
2
Towards a typology of negative engagement behavior in social media
Lievonen, Matias
;
Bowden, Jana
;
Luoma-aho, Vilma
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 238-259
Persistent link: https://www.econbiz.de/10014321576
Saved in:
3
Consumer well-being (CWB) : conceptualisation, contextualisation and a research agenda
Eshaghi, Mohammad Sadegh
;
Afshardoost, Mona
;
Bowden, Jana
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 618-641
Persistent link: https://www.econbiz.de/10014321616
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
