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Business success factors and innovation in Canadian service sectors : an initial investigation of inter-sectoral differences
Chamberlin, Tyler
;
Doutriaux, Jérôme
;
Hector, John
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 225-246
Persistent link: https://www.econbiz.de/10003964397
Saved in:
2
Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing
Chamberlin, Tyler
;
Doutriaux, Jerome
;
Hector, John
- In:
The service industries journal
30
(
2010
)
2
,
pp. 203-224
Persistent link: https://www.econbiz.de/10008348399
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