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Customer satisfaction
3
Kundenzufriedenheit
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Beziehungsmarketing
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Dienstleistungsqualität
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Service quality
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"Mianzi" ("Face") culture
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brand defense
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brand love
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The service industries journal
Worldwide Hospitality and Tourism Themes
14
Journal of hospitality and tourism insights
10
Journal of Hospitality and Tourism Technology
8
International Journal of Contemporary Hospitality Management
6
Journal of Hospitality and Tourism Insights
6
Journal of hospitality marketing & management
6
Tourism management : research, policies, practice
6
Journal for global business advancement : JGBA
5
Tourism management perspectives : TMP
5
International Journal of Bank Marketing
4
International journal of hospitality management
4
Journal of Facilities Management
4
Nankai business review international
4
Property Management
4
International Journal of Islamic and Middle Eastern Finance and Management
3
International journal of contemporary hospitality management
3
Journal for international business and entrepreneurship development
3
Journal of Place Management and Development
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Nankai Business Review International
3
The international journal of bank marketing : IJBM
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism Review
3
Tourism and hospitality research : the surrey quarterly review
3
Tourism planning & development
3
Tourism review
3
Advanced Research Methods in Hospitality and Tourism
2
Argumenta oeconomica
2
Business process management journal
2
Contemporary research methods in hospitality and tourism
2
Employee relations
2
International Journal of Quality & Reliability Management
2
International journal of Islamic and Middle Eastern finance and management
2
International journal of bank marketing
2
International journal of procurement management
2
International journal of project management : the journal of The International Project Management Association
2
International journal of project organisation & management : IJPOM
2
International journal of quality & reliability management
2
Journal of Cultural Heritage Management and Sustainable Development
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ECONIS (ZBW)
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1
Investigating the effects of tourist engagement on satisfaction and loyalty
Rasoolimanesh, S. Mostafa
;
Shuhaida Md Noor
;
Schuberth, …
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 559-574
Persistent link: https://www.econbiz.de/10012204733
Saved in:
2
Understanding over-ordering behaviour in social dining : integrating mass media exposure and sense of "Mianzi" into the Norm Activation Model
Wang, Mingzhuo
;
Rasoolimanesh, S. Mostafa
;
Puvaneswaran …
- In:
The service industries journal
44
(
2024
)
13/14
,
pp. 1018-1037
Persistent link: https://www.econbiz.de/10015194231
Saved in:
3
Brand anthropomorphism, love and defense : does attitude towards social distancing matter?
Ali, Faizan
;
Dogan, Seden
;
Amin, Muslim
;
Kashif Hussain
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 58-83
Persistent link: https://www.econbiz.de/10012483664
Saved in:
4
Zone of tolerance for banks : a diagnostic model of service quality
Nadijri, Halil
;
Kandampully, Jay
;
Kashif Hussain
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1547-1564
Persistent link: https://www.econbiz.de/10003928499
Saved in:
5
Zone of tolerance for banks: a diagnostic model of service quality
Nadiri, Halil
;
Kandampully, Jay
;
Hussain, Kashif
- In:
The service industries journal
29
(
2009
)
11
,
pp. 1547-1564
Persistent link: https://www.econbiz.de/10008328663
Saved in:
6
The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks
Amin, Muslim
;
Isa, Zaidi
;
Fontaine, Rodrigue
- In:
The service industries journal
31
(
2011
)
9
,
pp. 1519-1533
Persistent link: https://www.econbiz.de/10009016370
Saved in:
7
The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks
Amin, Muslim
;
Zaidi Bin Isa
;
Fontaine, Rodrigue
- In:
The service industries journal
31
(
2011
)
9/10
,
pp. 1519-1532
Persistent link: https://www.econbiz.de/10009232967
Saved in:
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