Narrow search
Showing 1 - 10 of 10
Cover Image
E-service quality and Web 2.0 : expanding quality models to include customer participation and inter-customer support
Sigala, Marianna - In: The service industries journal 29 (2009) 9/10, pp. 1341-1358
Persistent link: https://www.econbiz.de/10003914911
Cover Image
Productivity in hotels: a stepwise data envelopment analysis of hotels' rooms division processes
Sigala, Marianna; Jones, Peter; Lockwood, Andrew; … - In: The service industries journal 25 (2005) 1, pp. 61-82
Persistent link: https://www.econbiz.de/10006230437
Cover Image
E-service quality and Web 2.0: expanding quality models to include customer participation and inter-customer support
Sigala, Marianna - In: The service industries journal 29 (2009) 9-10, pp. 1341-1358
Persistent link: https://www.econbiz.de/10008334537
Cover Image
Guest editorial: Creativity and innovation in the service sector
Sigala, Marianna; Kyriakidou, Olivia - In: The service industries journal 35 (2015) 5/6, pp. 297-302
Persistent link: https://www.econbiz.de/10011299587
Cover Image
Special issue: Creativity and innovation in services
Sigala, Marianna (contributor) - In: The service industries journal 35 (2015) 5/6, pp. 297-361
Persistent link: https://www.econbiz.de/10011299602
Cover Image
Consumers' travel website transferring behaviour : analysis using clickstream data-time, frequency, and spending
Park, Jungkun; Chung, HoEun - In: The service industries journal 29 (2009) 9/10, pp. 1451-1463
Persistent link: https://www.econbiz.de/10003914951
Cover Image
The role of commitment on the customer benefits : loyalty relationship in mobile service industry
Hur, Won-moo; Park, Jungkun; Kim, Minsung - In: The service industries journal 30 (2010) 13/14, pp. 2293-2309
Persistent link: https://www.econbiz.de/10008809587
Cover Image
Digital music services : consumer intention and adoption
Kwong, Sze Wan; Park, Jungkun - In: The service industries journal 28 (2008) 9/10, pp. 1461-1479
Persistent link: https://www.econbiz.de/10003802501
Cover Image
Collaborative strategy in sports industry : team co-branding
Lee, Donghun; Cottingham, Michael; Pearson, Demetrius; … - In: The service industries journal 36 (2016) 11/12, pp. 595-613
Persistent link: https://www.econbiz.de/10011657409
Cover Image
Discovering meaningful engagement through interaction between customers and service robots
Hyun, Youyung; Hlee, Sunyoung; Park, Jaehyun; Chang, … - In: The service industries journal 42 (2022) 13/14, pp. 973-1000
Persistent link: https://www.econbiz.de/10013362163