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Environmental strategies in spanish hotels: contextual factors and performance
Carmona-Moreno, Eva; Céspedes-Lorente, José; De … - In: The service industries journal 24 (2004) 3, pp. 101-130
Persistent link: https://www.econbiz.de/10007788219
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Service Quality in Public Services as a Segmentation Variable
Sánchez-Pérez, Manuel; Sánchez-Fernández, Raquel; … - In: The service industries journal 27 (2007) 3-4, pp. 355-370
Persistent link: https://www.econbiz.de/10007751298
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Service Quality in Public Services as a Segmentation Variable
Sánchez-Pérez, Manuel; Sánchez-Fernández, Raquel; … - In: The service industries journal 27 (2007) 4, pp. 355-370
Persistent link: https://www.econbiz.de/10007769492
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Service quality in public services as a segmentation variable
Sánchez-Pérez, Manuel; Sánchez-Fernández, Raquel; … - In: The service industries journal 27 (2007) 3/4, pp. 355-369
Persistent link: https://www.econbiz.de/10003501898