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Dienstleistungsqualität
3
Service quality
3
Customer satisfaction
2
Kundenzufriedenheit
2
Bank
1
Confidence
1
Corporate reputation
1
Correction
1
Digitalisierung
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Digitization
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E-commerce
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Einzelhandel
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Electronic Commerce
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Firmenimage
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Hotel industry
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Hotellerie
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Informationstechnik
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Technischer Fortschritt
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human factor
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interdependence
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Kandampully, Jay
9
Juwaheer, Thanika Devi
3
Kim, Jung-Hwan
3
Kim, Minjeong
3
Hu, Hsin-Hui
2
Bilgihan, Anil
1
Hu, Hsin-hui
1
Hussain, Kashif
1
Kashif Hussain
1
Li, Daisy K.
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Nadijri, Halil
1
Nadiri, Halil
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The service industries journal
Journal of Service Management
24
Journal of service management
14
International journal of hospitality management
13
Managing service quality : MSQ ; an international journal
11
International Journal of Contemporary Hospitality Management
8
Journal of business research : JBR
8
Discussion paper series / LSE Financial Markets Group
7
IMF working paper
7
IMF working papers
7
China economic review : an international journal
6
Economic modelling
6
International journal of contemporary hospitality management
6
Annals of economics and finance
5
China Economic Review
5
Economics letters
5
Journal of international economics
5
Journal of the American Statistical Association : JASA
5
CESifo working papers
4
Insurance / Mathematics & economics
4
International journal of production research
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
NBER Working Paper
4
Review of development economics
4
Transportation research / E : an international journal
4
Working paper / National Bureau of Economic Research, Inc.
4
Annals of actuarial science : publ. by the Institute of Actuaries and the Faculty of Actuaries
3
Benchmarking : an international journal ; BIJ
3
CESifo working papers : the international platform of Ludwig-Maximilians University's Center for Economic Studies and the Ifo Institute
3
Discussion paper / Centre for Economic Policy Research
3
Discussion paper / Indiana Center für Global Business, The School of Business, Indiana University
3
Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
3
Energy conversion and management : ECM
3
Finance research letters
3
International journal of production economics
3
International review of economics & finance : IREF
3
International review of financial analysis
3
Journal of Services Marketing
3
Journal of banking & finance
3
Journal of development economics
3
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OLC EcoSci
5
ECONIS (ZBW)
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1
Zone of tolerance for banks : a diagnostic model of service quality
Nadijri, Halil
;
Kandampully, Jay
;
Kashif Hussain
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1547-1564
Persistent link: https://www.econbiz.de/10003928499
Saved in:
2
Relationships and impacts of service quality, perceived value, customer satisfaction, and image : an empirical study
Hu, Hsin-hui
;
Kandampully, Jay
;
Juwaheer, Thanika Devi
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 111-125
Persistent link: https://www.econbiz.de/10003849576
Saved in:
3
The impact of buying environment characteristics of retail websites
Kim, Jung-Hwan
;
Kim, Minjeong
;
Kandampully, Jay
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 865-880
Persistent link: https://www.econbiz.de/10003598823
Saved in:
4
Unifying technology and people : revisiting service in a digitally transformed world
Kandampully, Jay
;
Bilgihan, Anil
;
Li, Daisy K.
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 21-41
Persistent link: https://www.econbiz.de/10013167400
Saved in:
5
The Impact of Buying Environment Characteristics of Retail Websites
Kim, Jung-Hwan
;
Kim, Minjeong
;
Kandampully, Jay
- In:
The service industries journal
27
(
2007
)
7
,
pp. 865-880
Persistent link: https://www.econbiz.de/10007797092
Saved in:
6
The Impact of Buying Environment Characteristics of Retail Websites
Kim, Jung-Hwan
;
Kim, Minjeong
;
Kandampully, Jay
- In:
The service industries journal
27
(
2007
)
7-8
,
pp. 865-880
Persistent link: https://www.econbiz.de/10007887400
Saved in:
7
Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical study
Hu, Hsin-Hui
;
Kandampully, Jay
;
Juwaheer, Thanika Devi
- In:
The service industries journal
29
(
2009
)
2
,
pp. 111-126
Persistent link: https://www.econbiz.de/10008172962
Saved in:
8
Zone of tolerance for banks: a diagnostic model of service quality
Nadiri, Halil
;
Kandampully, Jay
;
Hussain, Kashif
- In:
The service industries journal
29
(
2009
)
11
,
pp. 1547-1564
Persistent link: https://www.econbiz.de/10008328663
Saved in:
9
Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical study
Hu, Hsin-Hui
;
Kandampully, Jay
;
Juwaheer, Thanika Devi
- In:
The service industries journal
29
(
2009
)
1-2
,
pp. 111-126
Persistent link: https://www.econbiz.de/10008238860
Saved in:
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