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The long and winding road: The evolution of quality management
Yong, Josephine; Wilkinson, Adrian - In: Total quality management 13 (2002) 1, pp. 101-122
Persistent link: https://www.econbiz.de/10007169045
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Rethinking total quality management
Yong, Josephine; Wilkinson, Adrian - In: Total quality management 12 (2001) 2, pp. 247-258
Persistent link: https://www.econbiz.de/10007175541
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Looking for quality: A survey of quality initiatives in the financial services sector
Wilkinson, Adrian; McCabe, Darren; Knights, David - In: Total quality management 7 (1996) 1, pp. 67-78
Persistent link: https://www.econbiz.de/10007203605
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The problems with quality management -- The view of managers: Findings from an Institute of Management survey
Wilkinson, Adrian; Redman, Tom; Snape, Ed - In: Total quality management 5 (1994) 6, pp. 397-406
Persistent link: https://www.econbiz.de/10007214153