There is an increasing number of researchers conducting empirical and theoretical investigations tobetter understand innovation and protection activities of service companies. In fact, previous analysesreveal that the protection topic is difficult to study, particularly when using traditional...

Mit einem Umsatz von etwa 20 Mrd. € für das Geschäftsjahr 2000/2001 und mehr als 80.000 Mitarbeitern in 56 Ländern der Erde ist die Bertelsmann AG heute das internationalste Medienunternehmen der Welt. Vor allem in den vergangenen 15 Jahren ist das Unternehmen überproportional expandiert....

The research was motivated by the importance of inter-firm collaboration within service innovation. Inter-firm collaboration covers a broad range of organizational combinations of various size and motivations in various levels of formal agreements. The book chapter will explore the choice of...

Human resource management is one of the key factors in the productivity, growth and value of companies in which knowledge plays a key role. However, especially the shrinking of industrialized societies, in which the population is ageing rapidly, will dramatically influence the structure of the...

Die demografische Entwicklung sowie die Heraufsetzung des Renteneintrittsalters werden in den nächsten Jahrzehnten dazu führen, dass der Anteil älterer Mitarbeiter in Unternehmen steigen wird. Gemäß der Defizithypothese bzw. des Defizitmodells wird unterstellt, dass ältere Mitarbeiter...

In this study we research user integration in the German service industry. Goal is to explorethe industrial practice with regard to four dimensions of user integration, i.e., why, whom,how, and how successful the service industry integrates to find novel service ideas. Data iscollected from a...

Motivation of this paper is to discuss that the open source model of innovation does not only seem practical in the software industry, but also in various other industrial contexts. We develop the concept of Open Source Innovation (OSI) as a generalisation of the open source model of software...

Innovations have acquired a key-role in the growth and competition strategies of firms today.They are regarded as an essential tool to stimulate growth and enable firms to master thecompetition brought about by the forces of globalization. In developed countries they arethought to provide a...