This research paper addresses quality management in higher education teaching in general and especially regarding the field of logistics study programmes at universities. Therefore the author gives a detailed overview about quality definitions, trends and concepts in higher education in Germany,...

Logistics qualification is a core area for increased performance, efficiency, flexibility and sustainability in global supply chains – with industry and retail companies as well as with logistics service providers. Albeit the question of how to structure and measure logistics qualification has...

Die Verlagerung der Konzentration auf die Kernkompetenzen verlangt den Übergang vom Denken in Funktionen auf das Denken in Prozessen, die horizontal die Funktionsbereiche durchschneiden. Der im Buch beschriebene Ansatz des Prozessorientierten Qualitätsmanagements liefert eine fundierte...