Gerber, Christine; Wandjo, David - In: Arbeit : Zeitschrift für Arbeitsforschung, … 32 (2023) 3/4, pp. 349-376
particularly the adaptation of of- fered services, the acquisition of new customers and in some cases even the ad- aptation of the … business model, as well as the optimization of processes. Key resilience resources are in particular scalable and diversifiable …