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Linking the viable system and many-to-many network approaches to service-dominant logic and service science
Barile, Sergio; Polese, Francesco - In: International journal of quality and service sciences 2 (2010) 1, pp. 23-42
Persistent link: https://www.econbiz.de/10003969022
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Viable service systems and decision making in service management
Badinelli, Ralph D.; Barile, Sergio; Ng, Irene; Polese, … - In: Journal of service management 23 (2012) 4, pp. 498-526
Persistent link: https://www.econbiz.de/10009619537
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Enabling actors' viable behaviour : reflections upon the link between viability and complexity within smart service system
Polese, Francesco; Carrubbo, Luca; Bruni, Roberto; … - In: International journal of markets and business systems 3 (2018) 2, pp. 111-120
Persistent link: https://www.econbiz.de/10011869544
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S-D logic research directions and opportunities : the perspective of systems, complexity and engineering
Ng, Irene; Badinelli, Ralph D.; Polese, Francesco; Di … - In: Marketing theory 12 (2012) 2, pp. 213-217
Persistent link: https://www.econbiz.de/10009571596
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Triggering a patient-driven service innovation to foster the service ecosystem well-being : a case study
Megaro, Antonietta; Carrubbo, Luca; Polese, Francesco; … - In: The TQM journal : the international review of … 35 (2023) 5, pp. 1256-1274
Persistent link: https://www.econbiz.de/10014321619