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~language:"eng"
~subject:"Kundenzufriedenheit"
~subject:"SME"
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Kundenzufriedenheit
SME
Electronic Commerce
18,140
E-commerce
16,877
Internet
14,042
Online-Handel
5,002
Online retailing
4,993
Konsumentenverhalten
4,253
Consumer behaviour
4,246
Internet marketing
2,424
Online-Marketing
2,373
Social Web
2,356
Social web
2,352
Welt
2,332
World
2,302
Theorie
2,212
Informationstechnik
2,156
Theory
2,150
Information technology
2,068
USA
1,855
Digitalisierung
1,844
Digitization
1,806
United States
1,779
Digitale Plattform
1,524
Digital platform
1,523
Relationship marketing
1,495
Beziehungsmarketing
1,494
Einzelhandel
1,366
Retail trade
1,338
EU-Staaten
1,007
China
996
Website
990
EU countries
989
Lieferantenmanagement
964
Innovation
963
Supplier relationship management
963
KMU
955
Customer satisfaction
890
Vertrauen
883
Confidence
868
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637
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367
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Article
1,495
Book / Working Paper
349
Journal
1
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1,268
Aufsatz in Zeitschrift
1,268
Aufsatz im Buch
181
Book section
181
Graue Literatur
74
Non-commercial literature
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Working Paper
45
Arbeitspapier
43
Collection of articles of several authors
24
Sammelwerk
24
Amtsdruckschrift
15
Conference paper
15
Government document
15
Konferenzbeitrag
15
Konferenzschrift
12
Case study
10
Fallstudie
10
Hochschulschrift
10
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9
Aufsatzsammlung
8
Conference proceedings
8
Reprint
3
Handbook
2
Handbuch
2
Amtliche Publikation
1
Article
1
Bibliografie
1
Bibliografie enthalten
1
Bibliography included
1
Elektronischer Datenträger
1
Guidebook
1
Medienkombination
1
Ratgeber
1
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English
German
209
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6
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3
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Al-Qirim, Nabeel A. Y.
10
Thomas, Brychan
9
Vrazalic, Lejla
7
Cruz-Cunha, Maria Manuela
6
MacGregor, Robert C.
6
Thaichon, Paramaporn
6
Varajão, João
6
George, Ajimon
5
Jones, Paul
5
Luo, Xueming
5
Poon, Simpson
5
Ramsey, Elaine
5
Usman, Osly
5
Anderson, Rolph E.
4
Arfan Shahzad
4
Brown, David H.
4
Chong, Sandy
4
Duan, Yanqing
4
Feindt, Sylvie
4
Galloway, Laura
4
Giovanis, Apostolos N.
4
Hassan, Rohail
4
Ibbotson, Patrick
4
Jebarajakirthy, Charles
4
Kartiwi, Mira
4
Musso, Fabio
4
Neuts, Bart
4
Olsen, Dag H.
4
Packham, Gary
4
Rohman, Fatchur
4
Schlemmer, Frank
4
Simmons, Geoff
4
Soto-Acosta, Pedro
4
Speece, Mark
4
Svatošová, Veronika
4
Ba, Sulin
3
Bang, Nguyen
3
Beckinsale, Martin
3
Bischoff, Thore Sören
3
Burgess, Stephen
3
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IGI Global
10
National Bureau of Economic Research
3
International Trade Centre
2
OECD
2
Organisation for Economic Co-operation and Development
2
UNCTAD
2
Vereinte Nationen / Committee for Trade, Industry and Enterprise Development
2
Vereinte Nationen / Economic and Social Commission for Asia and the Pacific
2
Australien / Productivity Commission
1
Betriebswirtschaftliche Tage <11, 2001, Schwerin>
1
Centre for Business Performance <London>
1
EOS Gallup Europe <Wavre>
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
European Electronic Messaging Association
1
Europäische Kommission
1
Europäische Kommission / Generaldirektion Informationsgesellschaft
1
Europäische Kommission / Generaldirektion Telekommunikation, Informationsmarkt und Nutzung der Forschungsergebnisse
1
Europäische Kommission / Generaldirektion Unternehmenspolitik, Handel, Tourismus und Sozialwirtschaft
1
Europäische Kommission / Programm Technologien der Informationsgesellschaft
1
Forum on Electronic Commerce for Transition Economies in the Digital Age <2000, Genf>
1
ICES <Univerzitet u Sarajevu, Ekonomski Fakultet> <2006, Sarajevo>
1
Institute of Chartered Accountants in England and Wales
1
International Conference on Entrepreneurship, Business and Technology <2022, Online>
1
International Scientific-Practical Conference <2022, Online>
1
Konrad-Adenauer-Stiftung / Auslandsbüro Japan
1
Konrad-Adenauer-Stiftung / Regionalprogramm Soziale Ordnungspolitik in Asien
1
McGill Conference on International Entrepreneurship <(4th :2002 :University of Strathclyde)>
1
McGill Conference on International Entrepreneurship <2002, Glasgow>
1
Melbourne Business School
1
Moskovskaja Akademija Predprinimatelʹstva
1
Naučno-Praktičeskaja Konferencija Predprinimatelʹstvo i Ego Mesto v Ėkonomike Sovremennoj Rossii <2, 2007, Moskau>
1
Neuseeland / Productivity Commission
1
Small Enterprise Association of Australia and New Zealand
1
USA / Congress / Senate / Committee on Small Business and Entrepreneurship
1
USA / Subcommittee on Regulatory Reform and Paperwork Reduction
1
United Nations University, Maastricht Economic and social Research and training centre on Innovation and Technology
1
Univerzitet u Sarajevu / Ekonomski Fakultet
1
World Bank Group
1
World Trade Point Federation
1
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Published in...
All
Journal of retailing and consumer services
55
International journal of business information systems : IJBIS
26
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
26
Journal of small business and enterprise development
24
Journal of internet commerce
23
International journal of e-business research : an official publication of the Information Resources Management Association
21
International journal of electronic customer relationship management : IJECRM
21
International journal of electronic marketing and retailing : IJEMR
18
Journal of business research : JBR
18
International journal of electronic business
17
Industrial marketing management : the international journal for industrial and high-tech firms
16
Asia Pacific journal of marketing and logistics
14
Electronic commerce research
13
E-commerce adoption and small business in the global marketplace : tools for optimization
12
Information systems and e-business management : ISeB
12
International journal of internet marketing and advertising : IJIMA
12
Journal of global information management : an official publication of the Information Resources Management Association
11
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
11
E-business, e-government & small and medium-size enterprises : opportunities and challenges
10
The service industries journal
10
Cogent business & management
9
Electronic commerce in small to medium-sized enterprises : frameworks, issues and implications
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
International journal of hospitality management
9
International journal of quality and service sciences
9
Premier reference source
9
Service business
9
International journal of entrepreneurship and small business
8
International journal of retail and distribution management
8
Journal of open innovation : technology, market, and complexity
8
Journal of travel and tourism marketing
8
Managing information technology in small business : challenges and solutions
8
Administrative Sciences : open access journal
7
E-business issues, challenges and opportunities for SMEs : driving competitiveness
7
Electronic commerce research and applications
7
International journal of internet and enterprise management : IJIEM
7
International journal of production economics
7
Journal of strategic marketing
7
Marketing intelligence & planning
7
Small business economics : an entrepreneurship journal
7
more ...
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Source
All
ECONIS (ZBW)
1,841
EconStor
3
RePEc
1
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51
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Date (oldest first)
51
Internet
presence as a small business capability : the case of mobile optimization
Voelker, Troy A.
;
Steel, Doug
;
Shervin, Elsa
- In:
Journal of small business strategy
27
(
2017
)
2
,
pp. 90-103
Persistent link: https://www.econbiz.de/10011731313
Saved in:
52
Crowd sourcing and e-commerce : Chinese online reviews
Sukaini, Ali Khalaf Mohammed Al
;
Zhang, Jing
- In:
Inventi impact: international trade
(
2017
)
1
,
pp. 14-23
Persistent link: https://www.econbiz.de/10011689036
Saved in:
53
Web functionality, web content, information security, and online tourism service continuance
Ziqi Liao
;
Shi, Xinping
- In:
Journal of retailing and consumer services
39
(
2017
),
pp. 258-263
Persistent link: https://www.econbiz.de/10011747859
Saved in:
54
A study on customer's perception of online banking and e-service quality among Chennai customers
Kumar, G.
;
Shenbagaraman, V. M.
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 72-94
Persistent link: https://www.econbiz.de/10011710582
Saved in:
55
Exploring the role of website quality and hedonism in the formation of e-satisfaction and e-loyalty : evidence from
internet
users in India
Ahmed, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of research in interactive marketing : …
11
(
2017
)
3
,
pp. 246-267
Persistent link: https://www.econbiz.de/10011779157
Saved in:
56
A study about the evaluation model of growth for
internet
SME
Tang, Lichun
;
Guo, Hongyan
- In:
International journal of economic behavior and …
5
(
2017
)
5
,
pp. 100-104
Persistent link: https://www.econbiz.de/10011784329
Saved in:
57
Examining customers' continuance intentions towards
internet
banking usage
Ofori, Kwame Simpe
;
Boateng, Henry
;
Okoe, Abednego Feehi
; …
- In:
Marketing intelligence & planning
35
(
2017
)
6
,
pp. 756-773
Persistent link: https://www.econbiz.de/10011797804
Saved in:
58
The influence of competitiveness on SMEs internationalization effectiveness : online versus offline business networking
Vătămănescu, Elena-Mădălina
;
Andrei, Andreia Gabriela
- In:
Information systems management
34
(
2017
)
3
,
pp. 205-219
Persistent link: https://www.econbiz.de/10011804296
Saved in:
59
Role of shopping values and web atmospherics in e-satisfaction and repurchase intention
Vijay, T. Sai
;
Prashar, Sanjeev
;
Parsad, Chandan
- In:
Journal of internet commerce
16
(
2017
)
1
,
pp. 32-52
Persistent link: https://www.econbiz.de/10011804430
Saved in:
60
Implementing eco-innovation by utilizing the
internet
to enhance firm’s marketing performance : study of green batik small and medium enterprises in Indonesia
Aryanto, Vincent Didiek Wiet
;
Wismantoro, Yohan
; …
- In:
International journal of e-business research : an …
14
(
2018
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011809211
Saved in:
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