Foreword -- Introduction / Sarah Coleman and Bob Thomas -- The reality of organizational change : practitioner case studies and insights -- Changing culture through conversation : organizational development in the NHS / Kelly Angus, Karen Dumain and Paul Taylor -- Sparking change : a world of...

Organizations and rhetoric in contemporary culture -- Identifying rhetorical strategies in organizational rhetoric -- Rhetorical situations in organizations -- Critical approaches to organizational rhetoric -- Evaluating and critiquing organizational rhetoric -- Identity creation and image...