Healthcare : where do we stand? -- Making healthcare work : understanding root causes -- A patient-centered resource management approach : balancing demand and supply -- Making healthcare work : a comprehensive and integrated solution -- Implementing patient-centered care -- Emphasizing wellness...

1. Healthcare : where do we stand? -- 2. Making healthcare work : understanding root causes -- 3. A patient-centered resource management approach : balancing demand and supply -- 4. Making healthcare work : a comprehensive and integrated solution -- 5. Implementing patient-centered care -- 6....

Purpose – This paper examines whether the implementation of ERP impacts both business strategy and organizational capabilities which in turn enhance firm performance. Specifically, the paper investigates the mediating effect of business strategy and organizational capabilities on the...

Although the topic of manufacturing performance measurement has recently attracted considerable interest, little has been done to enumerate or classify the measures that exist. Lists 125 different strategy‐related measures that were found through a survey of accounting, manufacturing and...

Previous research, conducted before the Internet was widely accessible, has shown that information sources and channels can influence the initiation, adoption, and implementation of innovations. The field of operations management faces a wide variety of innovations, the eventual diffusion of...