Five experts gathered recently to discuss the future of enterprise risk management: Kaplan, the Baker Foundation Professor at Harvard Business School, who with his colleague David Norton developed the balanced scorecard; Mikes, an assistant professor at HBS who studies the evolution of risk...

Many believe that the recent emphasis on enterprise risk management function is misguided, especially after the failure of sophisticated quantitative risk models during the global financial crisis. One concern is that top‐down risk management will inhibit innovation and entrepreneurial...

Senior executives, however, sometimes require a richer feedback experience - one which might also include one or more of the following: detailed verbatim descriptions of performance, observations from family members and friends, psychometric measures of personality and motivation, and data on...

Leaders need to be forceful-to assert themselves and their capabilities and to push others to perform. Leaders also need to be enabling-to tap into and bring out the capabilities of others. The problem is that many executives see forceful leadership and enabling leadership as mutually exclusive,...

In the 1990s the Balanced Scorecard has become an established tool for integrating financial and non‐financial perspectives into performance management. Its co‐developer, Dr David Norton, talked about its evolution to Measuring Business Excellence.