Purpose – To highlight the application and to compare the effectiveness of the Taguchi and Shainin experimental design processes as applied to aerospace structural components. Design/methodology/approach – This paper applies both the Taguchi and Shainin experimental design techniques to...

Purpose – The purpose of this paper is to examine the rationale for establishing a quality management system (QMS) by obtaining ISO 9001:2000 certification in a not for profit small to medium enterprise (SME) in the UK. The rationale for choosing this approach over others to achieve...

Purpose – The purpose of this paper is to provide details of a survey conducted into 300 manufacturing SMEs from a range of different industrial sectors. The survey investigates, over a three‐year period, the attitudes towards and benefits obtained by SMEs through the adoption of Advanced...

Purpose – The purpose of this paper is to propose a bearing replacement strategy which employs the Monte Carlo simulation method. In this contribution the method is used to estimate the economic impact on the selection of a particular bearing change strategy. The simulation demonstrates that...

Purpose: The main purpose of this study is to revisit Dr. Ishikawa's statement: “95% of problems in processes can be accomplished using the seven quality control (QC) tools” from his book “What is Quality Control?”. The authors are interested in critically investigating if this...

Purpose: The article evaluates the obstacles, lessons learned and managerial implications of deploying Lean Six Sigma (LSS) in a dental college hospital in India. Design/methodology/approach: The work adopts the action research (AR) methodology to establish a case study, which is carried out...

Purpose: Quality 4.0 has a unique potential to create a competitive advantage for organisations by improving customer experience and enhancing profitability. The purpose of this study is to examine Quality 4.0, the9; benefits, motivating factors, critical success factors and the skills required...

Purpose: Industry 4.0 is a new trend among organizations. Some organizations have been early adopters or later adopters of Industry 4.0. The purpose of this paper is to investigate how performance effects vary between early and late adopters of Industry 4.0. ...

Purpose: The purpose of this paper is to conduct an empirical study derived from the previous literature from the perspective of benefits, tools and techniques, continuous improvement (CI) and quality improvement (QI) methodologies and critical failure factors (CFFs) of...

Purpose: The article intended to excavate the Lean Six Sigma (LSS) deployment challenges, Critical Success Factors (CSF), tools and techniques, and managerial implications in an Indian healthcare setting. Design/methodology/approach: ...