Purpose – Management approaches, such as supply chain management addressing cooperation among firms emphasize communication among people from different companies. The objective of this research was to investigate the impact of individual and contextual factors on the external communication...

The main purpose of this paper is the evaluation of previous German and Spanish research conducted related to oral communication capability in a different cultural surrounding. In order to test the validity of the European findings, a new sample was drawn using membership data of the U.S. based...

Purpose – The purpose of this paper is to investigate whether there is an impact, from a provider's perspective, of customer‐specific adaptations by third‐party logistics (3PL) providers on the success of 3PL‐relationships. Design/methodology/approach – A document analysis is presented...