This paper exploits a quasi-experimental setting to estimate the impact that a multi-dimensional group incentive scheme had on branch performance in a large distribution firm. The scheme, which is based on the Balanced Scorecard, was implemented in all branches in one division, but not in another...

This paper exploits a quasi-experimental setting to estimate the impact that a multi-dimensional group incentive scheme had on branch performance in a large distribution firm. The scheme, which is based on the Balanced Scorecard, was implemented in all branches in one division, but not in...

Hourly productivity levels in the UK still remain behind those in some competitor countries. The governmentdevotes much policy attention to enhancing productivity and continues to emphasise its five drivers—investment,innovation, skills, enterprise, and competition. This article argues that it...

In this paper we report a study into innovative capacity of UK SME firms. We argue that theability of a firm to develop successful innovations is a function of their innovative capacity.Wedeveloped the concept in this paper and suggest it is largely determined by four sets of factorsincluding...