Isack, Hilma Dhiginina; Mutingi, Michael; Kandjeke, Hileni - In: International Journal of Lean Six Sigma 9 (2018) 1, pp. 133-155
Purpose: As the demand for efficiency and quality in the health-care industry has increased over the past few years, adoption of Lean principles and tools in the medical laboratory industry has become increasingly crucial. The purpose of this study is to explore the level of adoption, barriers...