Towards a customer-centric framework for evaluation of e-health service quality
Michael Mutingi
| Year of publication: |
[2018]
|
|---|---|
| Authors: | Mutingi, Michael |
| Published in: |
E-manufacturing and E-service strategies in contemporary organizations. - Hershey, PA, USA : Business Science Reference, ISBN 978-1-5225-3628-4. - 2018, p. 199-218
|
| Subject: | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | E-Health | E-health | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011862551