We present the generalized hybrid averaging (GHA) operator. It is a new aggregation operator that generalizes the hybrid averaging (HA) operator by using the generalized mean. Thus, we are able to generalize a wide range of mean operators such as the HA, the hybrid geometric averaging (HGA), the...

Purpose: This work aims to analyse the effect of a holistic business view, competency‐based management, continuous learning and information technology infrastructure on knowledge transfer and the subsequent effect on firm performance. Design/methodology/approach: Structural equation models and...