Explores the potential effects of computer technology on the traditional structure and functioning of focus groups. On‐line focus groups are purported to be cost‐effective, enable the inclusion of dispersed participants, and result in broad and honest responses on the part of participants as...

Enterprise social media (ESM) are web-based platforms dedicated to corporate-based communication and collaboration. Although the practitioner literature and industry reports have suggested the potential value of ESM for organizations, there has been limited research that focuses on employees'...

This paper describes efforts to develop a pedagogical environment that seeks to influence the learning experiences of students as mobile applications end users, developers, and decision makers. Specifically, via a collaborative effort involving industry sponsors, university technology services,...

An important prerequisite for the success of any online service is ensuring that customers' experience - via the interface - satisfies both sensory and functional needs. Developing interfaces that are responsive to customers' needs requires a perspective on interface design as well as a deep...