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A game-based approach to raise quality awareness in ramp-up processes

Brauner, Philipp; Philipsen, Ralf; Fels, Antonia; … - In: Quality management journal : QMJ 23 (2016) 1, pp. 55-69

Persistent link: https://www.econbiz.de/10011482225

Design and implementation of quality control loops : strategies to reach stable business processes

Schröder, Malte; Schmitt, Sebastian; Schmitt, Robert - In: The TQM journal : the international review of … 27 (2015) 3, pp. 294-302

Persistent link: https://www.econbiz.de/10011308071

ANP-based knowledge management solutions framework for the long-term complaint knowledge transfer

Hellebrandt, Thomas; Heine, Ina; Schmitt, Robert - In: Total quality management & business excellence : an … 29 (2018) 9, pp. 1074-1088

Persistent link: https://www.econbiz.de/10011918851

Effectivity of quality methods used on the shop floor of a serial production : how important is Poka Yoke?

Pötters, Patrick; Schmitt, Robert; Leyendecker, Bert - In: Total quality management & business excellence : an … 29 (2018) 10, pp. 1200-1212

Persistent link: https://www.econbiz.de/10011918897

Conceptual modelling of the Failure management process in the manufacturing industry

Tuertmann, Robin; Gloeckner, Henrik; Falk, Björn; … - In: Total quality management & business excellence : an … 28 (2017) 9, pp. 1041-1053

Persistent link: https://www.econbiz.de/10011778062

Challenges and design of a data-oriented complaint and failure management

Tuertmann, Robin; Ruessmann, Maximilian; Schroeder, Malte; … - In: Total quality management & business excellence : an … 27 (2016) 7/8, pp. 885-896

Persistent link: https://www.econbiz.de/10011581215

Smart services for enhancing personal competence in Industrie 4.0 digital factory

Sun, Jianing; Gao, Minglei; Wang, Qifeng; Jiang, Minjie; … - In: LogForum : elektroniczne czasopismo naukowe z dziedziny … 14 (2018) 1, pp. 51-57

Persistent link: https://www.econbiz.de/10011846463

Critical incidents of quality orientation in lower and middle management

Heine, Ina; Schmitt, Robert; Beaujean, Patrick - In: The TQM journal : the international review of … 28 (2016) 5, pp. 734-744

Persistent link: https://www.econbiz.de/10011610889

Critical incidents of outsourcing processes in pharmaceutical supply chain : a mixed-methods approach

Marinkovic, Valentina; Heine, Ina; Georgiev, Andrijana … - In: Journal of industrial engineering and management : JIEM 13 (2020) 3, pp. 495-513

Purpose: In this paper, a practical framework is presented for the successful integration of buyers and contract organizations based on the Critical Incident Technique (CIT). Methodology: The initial pool of situations was developed inductively according to qualitative data provided by ten...

Persistent link: https://www.econbiz.de/10012421505

Performance measurement of the complaint and failure management process

Ruessmann, Maximilian; Hellebrandt, Thomas; Heine, Ina; … - In: Quality management journal : QMJ 27 (2020) 1, pp. 2-20

Persistent link: https://www.econbiz.de/10012308944