Intro -- Intuition and Reflection -- Bringing It All Together -- Tools for Reflective Practice -- The Journal -- Imaging -- Dreams -- Analysis -- Emotions -- From Reflection to Action -- Suggested Readings -- Background -- Key Point Summary.

Intro -- Why You Need a Vision -- What a Vision Is -- The Leader's Role -- Examples of Communicating a Vision -- Meeting Resistance -- Last Words -- Suggested Readings -- Background -- Key Point Summary.

Intro -- First Things First -- Values, Motivation, and Priorities -- Your Organizational Context -- Trade-offs and Consequences -- Competing Priorities -- Organizational Measures of Performance -- Working Together for Results -- Suggested Readings -- Background -- Key Point Summary.

Intro -- Is Conflict Destructive? -- A Process for Managing Conflict -- How Emotional Hot Buttons Affect Conflict -- How Values Affect Conflict -- Identifying Your Values -- Identifying Your Peer's Values -- How Power and Politics Affect Conflict -- Identifying Your Power -- Mapping...