Purpose The purpose of this article is through a systematic literature review (SLR) to present a conceptual approach to the importance of communication for thermalism. An in-depth analysis of scientific publications provides a conceptual understanding about the definition of thermalism and the...

The hospitality and travel sector has been one of the most affected sectors by Covid-19, which has resulted in a significant increase in the literature addressing the impact of the health crisis on tourism activities and tourists’ perceptions and behaviours. Traditionally, socio-demographic...

Tourism is characterized for being a sector that has been highlighted as one of the activities with greatest potential for expansion on a global scale. For its growth potential and for being a product that can only be consumed in loco, tourism accepts the prominence role of being a strategy for...

Purpose: Competitiveness has been the objective of investigation in tourism in general, and particularly in hospitality, by many researchers in the past decades. The purpose of this study is to identify which main factors are considered crucial for the increase of competitiveness in...