The main purpose of this paper is the evaluation of previous German and Spanish research conducted related to oral communication capability in a different cultural surrounding. In order to test the validity of the European findings, a new sample was drawn using membership data of the U.S. based...

Purpose – The purpose of this paper is to investigate whether there is an impact, from a provider's perspective, of customer‐specific adaptations by third‐party logistics (3PL) providers on the success of 3PL‐relationships. Design/methodology/approach – A document analysis is presented...