Hiler, Jacob L.; Cook, Laurel Aynne; Northington, … - In: Journal of Consumer Marketing 35 (2018) 3, pp. 254-263
Purpose: This paper aims to investigate the phenomenon of co-competition, within service-dominant logic, whereby multiple parties with mutually exclusive goals compete for the rights to co-create with a firm. Design/methodology/approach: Within the context of a massively multiplayer online...