The transitional problems of formerly centrally planned economies have received much attention, in terms of both economic advice and wider academic consideration. In order to develop concrete gap‐bridging measures, micro as well as macro economic concerns need to be addressed and timing and...

Customers′ experience of service encounters remains an area blessed with a rich folklore but little fundamental understanding. Reports on a pilot study for an exploration of women′s experiences of public houses, which used idiographic methods on a small sample of middle‐class women: role...

Applied behavioral science has made its mark identifying and correcting for cognitive biases and noise as causes of “irrational” decision-making that lead individuals to act against their self-interest. However, its reliance on surfacing behavioral insights largely through decontextualized...

This brief Report provides a summary of the initial findings of a two-year study that has investigated the perceptions and satisfaction of consumers with the local grocery shopping facilities they have available. The Economic and Social Research Council and the Engineering and Physical Sciences...

Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in International Journal of Retail & Distribution Management, published by and copyright Emerald Group Publishing Ltd.

This metadata relates to an electronic version of an article published in The international review of retail distribution and consumer research, 2001, vol.11, no.3, pp.225-246. The international review of retail distribution and consume research is available online at informaworldTM at...

Focuses on the changing nature of retail competition and the way it affects local consumer choice in the UK grocery sector. Integrates relevant literature on the economic aspects of competition with work on the changing corporate geographies of retailers. Links vertical market power (relative to...

The key purpose of this paper is to examine the principal dimensions involved in store‐choice decisions and to discuss the trade‐off consumers make in their judgments between salient variables. The process of conjoint analysis is considered, in the first section of the paper, as a means to...