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Grönroos, Christian
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Sheth, Jagdish N.
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Journal of Service Management
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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1
Service management and marketing : a customer relationship management approach
Grönroos, Christian
-
2000
-
2. ed
Persistent link: https://www.econbiz.de/10001468264
Saved in:
2
Strategic management and marketing in the service sector
Grönroos, Christian
-
1984
Persistent link: https://www.econbiz.de/10000684263
Saved in:
3
From marketing mix to relationship marketing : toward a paradigm shift in marketing
Grönroos, Christian
-
1993
Persistent link: https://www.econbiz.de/10000873956
Saved in:
4
Service marketing theory : back to basics
Grönroos, Christian
-
1998
Persistent link: https://www.econbiz.de/10000987032
Saved in:
5
Relationship marketing : interaction, dialogue and value
Grönroos, Christian
-
1997
Persistent link: https://www.econbiz.de/10000964747
Saved in:
6
The rebirth of modern marketing : six propositions about relationship marketing
Grönroos, Christian
-
1995
Persistent link: https://www.econbiz.de/10000560572
Saved in:
7
The marketing strategy continuum: toward a marketing concept for the 1990's
Grönroos, Christian
-
1990
Persistent link: https://www.econbiz.de/10000126349
Saved in:
8
What can a service logic offer marketing theory
Grönroos, Christian
(
contributor
)
-
2005
Persistent link: https://www.econbiz.de/10002688825
Saved in:
9
Strategic management and marketing in the service sector
Grönroos, Christian
-
1982
Persistent link: https://www.econbiz.de/10002314508
Saved in:
10
Towards a marketing renaissance : challenging underlying assumptions
Grönroos, Christian
- In:
Australasian marketing journal : AMJ ; official journal …
31
(
2023
)
4
,
pp. 270-278
Persistent link: https://www.econbiz.de/10014381384
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