We analyze Total Quality Management (TQM) from an economic and organizational perspective. We find that TQM is a new organizing technology that is science-based, non-hierarchical, and non-market-oriented. It improves productivity by encouraging the use of science in decision-making and...

This article analyzes Total Quality Management as an innovation in organizational technology that can be used by companies to increase the productivity of both labor and capital. As an organizing technology, TQM has three distinguishing features: (1) it is science-based in the sense that...

Persian Abstract::ترجمۀ فارسی چکیدۀ اسلایدها .اسلایدها و مطالب دوره راهبری که در تاریخ 6 تا 12 دسامبر 2015 در کنکن، مکزیک برگزار شد این دورۀ راهبری طراحی شده است تا شرکت‌...

Since 1973 technological, political, regulatory, and economic forces have been changing the worldwide economy in a fashion comparable to the changes experienced during the nineteenth century Industrial Revolution. As in the nineteenth century, we are experiencing declining costs, increaing...