In a knowledge management project, the key issue is to help the stakeholders to choose which parts of their knowledge will need to be specifically capitalized. This means finding a decision support approach enabling them to identify and locate potential crucial knowledge. To deal with this type...

This chapter emphasizes the problem of capitalizing on company knowledge. Capitalizing on company knowledge means considering certain knowledge used and produced by the company as a storehouse of riches and drawing from these riches interest that contributes to increasing the company's capital....

In a professional association, the problem of making a generic business processes census displays a fundamental group decision problem: How to obtain a consensus with several experts working in different contexts and with different practices? The GAMETH approach based on process representation,...

In the Knowledge Society, the enterprise increasingly develops its activities in a planetary space. The hierarchical Enterprise locked up on its local borders is transformed into an Extended Enterprise without borders, opened and adaptable. In this context, the actors are confronted with new...

Dans le cadre d'une association professionnelle, le problème du recensement des processus génériques de leur métier s'est révélé un problème de décision collectif fondamental : Comment obtenir le consensus d'experts travaillant dans des contextes différents et possédant des pratiques...

In the knowledge society, the enterprise increasingly develops its activities in a planetary space. The actors are confronted with new situations that increase their initiatives and responsibilities, whatever their roles and their hierarchical positions are. For their missions, through the...

In a knowledge management initiative, one of the main issues is to identify and locate which knowledge to capitalize on. To deal with this issue, a General Analysis Methodology so called GAMETH® has been developed. In this article, we describe the postulates, the guiding principles, and the...