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Evaluating relationships: Are satisfaction and quality enough?
Rosen, Deborah E.; Surprenant, Carol - In: International journal of service industry management : IJSIM 9 (1998) 2, pp. 103-125
Persistent link: https://www.econbiz.de/10007126677
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Gender and Culture Differences in Consumer Ethics in a Consumer-Retailer Interaction Context
Rao, C.P.; Al-Wugayan, Adel - In: Journal of international consumer marketing 18 (2005) 1, pp. 45-72
Persistent link: https://www.econbiz.de/10007096446
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An Empirical Investigation of Consumer Ethics in a Collectivist Arab Culture:
Al-Wugayan, Adel; Rao, C.P. - In: Journal of international consumer marketing 16 (2004) 3, pp. 25-54
Persistent link: https://www.econbiz.de/10007100195