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Factors associated with customer willingness to refer leads to salespeople
Johnson, Julie T.; Barksdale, Hiram C.; Boles, James S. - In: Journal of business research : JBR 56 (2003) 4, pp. 257-264
Persistent link: https://www.econbiz.de/10006721307
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How Salespeople Build Quality Relationships:: A Replication and Extension
Boles, James S.; Johnson, Julie T.; BarksdaleJr., Hiram C. - In: Journal of Business Research 48 (2000) 1, pp. 75-81
Persistent link: https://www.econbiz.de/10005473406
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Factors associated with customer willingness to refer leads to salespeople
Johnson, Julie T.; Barksdale, Hiram Jr.; Boles, James S. - In: Journal of Business Research 56 (2003) 4, pp. 257-263
Persistent link: https://www.econbiz.de/10005474295
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SPECIAL ISSUE: REPLICATION RESEARCH - How Salespeople Build Quality Relationships: A Replication and Extension
Boles, James S.; Johnson, Julie T.; Barksdale Jr, Hiram C. - In: Journal of business research : JBR 48 (2000) 1, pp. 75-82
Persistent link: https://www.econbiz.de/10006728980
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Business relationships: An examination of the effects of buyer-salesperson relationships on customer retention and willingness to refer and recommend
Boles, James S.; Barksdale Jr, Hiram C.; Johnson, Julie T. - In: The journal of business & industrial marketing 12 (1997) 3-4, pp. 248-258
Persistent link: https://www.econbiz.de/10007367651
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Reducing emotional exhaustion and increasing organizational support
Hamwi, G. Alexander; Rutherford, Brian N.; Boles, James S. - In: The journal of business & industrial marketing 26 (2011) 1, pp. 4-14
Persistent link: https://www.econbiz.de/10008770281
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Reducing emotional exhaustion and increasing organizational support
Hamwi, G. Alexander; Rutherford, Brian N.; Boles, James S. - In: The journal of business & industrial marketing 26 (2010) 1, pp. 4-14
Persistent link: https://www.econbiz.de/10008851862
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A relationship maintenance model: A comparison between managed health care and traditional fee-for-service
Barksdale, Hiram Jr.; Johnson, Julie T.; Suh, Munshik - In: Journal of Business Research 40 (1997) 3, pp. 237-247
Persistent link: https://www.econbiz.de/10005474142
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A Relationship Maintenance Model: A Comparison Between Managed Health Care and Traditional Fee-For-Service
Barksdale Jr, Hiram C.; Johnson, Julie T.; Suh, Munshik - In: Journal of business research : JBR 40 (1997) 3, pp. 237-248
Persistent link: https://www.econbiz.de/10006735183
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A: ORGANIZATION AND MANAGEMENT - A relationship maintenance model: A comparison between managed health care and traditional fee-for-service
Barksdale Jr, Hiram C.; Johnson, Julie T.; Suh, Munshik - In: Operations research, Management science : OR MS ; the … 38 (1998) 3, pp. 249-252
Persistent link: https://www.econbiz.de/10006522460