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Examining the antecedents of e-loyalty intention in an online reservation environment
Mouakket, Samar; Al-hawari, Mohammad Ahmad - In: The journal of high technology management research 23 (2012) 1, pp. 46-58
Persistent link: https://www.econbiz.de/10009967395
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Automated service quality as a predictor of customers' commitment: A practical study within the UAE retail banking context
Al-Hawari, Mohammad Ahmad - In: Asia Pacific journal of marketing and logistics 23 (2011) 3, pp. 346-367
Persistent link: https://www.econbiz.de/10009177982
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Do offline factors trigger customers' appetite for online continual usage?: A study of online reservation in the airline industry
Al-hawari, Mohammad Ahmad; Mouakket, Samar - In: Asia Pacific journal of marketing and logistics 24 (2012) 4, pp. 640-658
Persistent link: https://www.econbiz.de/10010013845
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Do Online Services Contribute to Establishing Brand Equity Within the Retail Banking Context?
Al-Hawari, Mohammad Ahmad - In: Journal of relationship marketing : innovations & … 10 (2011) 3, pp. 145-167
Persistent link: https://www.econbiz.de/10009291493