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Prioritising the practices of total quality management: An analytic hierarchy process analysis for the service industries

Talib, Faisal; Rahman, Zillur; Qureshi, M.N. - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1331-1352

Persistent link: https://www.econbiz.de/10009808359

Critical Success Factors of TQM in Service Organizations: A Proposed Model

Talib, Faisal; Rahman, Zillur - In: Services marketing quarterly 31 (2010) 3, pp. 363-381

Persistent link: https://www.econbiz.de/10008707439

An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies

Talib, Faisal; Rahman, Zillur; Qureshi, M.N. - In: International journal of quality & reliability management 30 (2013) 3, pp. 280-318

Persistent link: https://www.econbiz.de/10010089730

Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach

Talib, Faisal; Rahman, Zillur; Qureshi, M.N. - In: Benchmarking : an international journal ; BIJ 18 (2011) 4, pp. 563-588

Persistent link: https://www.econbiz.de/10009178550

Best Practices of Total Quality Management Implementation in Health Care Settings

Talib, Faisal; Rahman, Zillur; Azam, Mohammed - In: Health marketing quarterly 28 (2011) 3, pp. 232-253

Persistent link: https://www.econbiz.de/10009265660

Critical Success Factors of TQM in Service Organizations: A Proposed Model

Talib, Faisal; Rahman, Zillur - In: Services marketing quarterly 31 (2010) 3, pp. 363-381

Persistent link: https://www.econbiz.de/10008431550

A study of total quality management and supply chain management practices

Talib, Faisal; Rahman, Zillur; Qureshi, M.N. - In: The international journal of productivity and … 60 (2011) 3, pp. 268-289

Persistent link: https://www.econbiz.de/10008850865

Sustainability Marketing Strategy: An Analysis of Recent Literature

Kumar, Vinod; Rahman, Zillur; Kazmi, A.A. - In: Global Business Review 14 (2013) 4, pp. 601-625

The present study reviews the extant literature available on the emerging area of Sustainability Marketing Strategy (SMS), which hopefully, will prove to be a springboard for the future research. Tracing the origin of the concept of SMS, a detailed discussion on historic developments in the...

Persistent link: https://www.econbiz.de/10011139635

First mover advantages in emerging economies: a discussion

Rahman, Zillur; Bhattacharyya, S.K. - In: Management decision : MD 41 (2003) 1-2, pp. 141-147

Persistent link: https://www.econbiz.de/10006556405

First mover advantages in emerging economies: a discussion

Rahman, Zillur; Bhattacharyya, S.K. - In: Management decision : MD 41 (2003) 2, pp. 141-147

Persistent link: https://www.econbiz.de/10006556606