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Process management practices: organizational (dis-)similarities

Weitlaner, Doris; Kohlbacher, Markus - In: The Service Industries Journal 35 (2015) 1-2, pp. 44-61

Organizational processes have been manifested as resources which are difficult to imitate. Not least because goods and services are offered worldwide on comparable levels, processes are nowadays sources of competitive advantage. Manufacturers recognized process management's benefits early on....

Persistent link: https://www.econbiz.de/10011104479

Process ownership, process performance measurement and firm performance

Kohlbacher, Markus; Gruenwald, Stefan - In: The international journal of productivity and … 60 (2011) 7, pp. 709-721

Persistent link: https://www.econbiz.de/10009794934

The effects of process-oriented organizational design on firm performance

Kohlbacher, Markus; Reijers, Hajo A. - In: Business process management journal 19 (2013) 2, pp. 245-262

Persistent link: https://www.econbiz.de/10010122130

The Impact of Dynamic Capabilities through Continuous Improvement on Innovation: the Role of Business Process Orientation

Kohlbacher, Markus - In: Knowledge and process management : the journal of … 20 (2013) 2, pp. 71-76

Persistent link: https://www.econbiz.de/10010137470

Process orientation: conceptualization and measurement

Kohlbacher, Markus; Gruenwald, Stefan - In: Business process management journal 17 (2011) 2, pp. 267-284

Persistent link: https://www.econbiz.de/10008995299