The success of a bank depends on the quality of the relationships it establishes with customers, gaining confidence and … the value it provides. For a higher service quality and to prevent errors, banks must set features of quality service and … the means and methods of measurement and evaluation. The purpose of this paper is to establish quality standards for …

Quality management banking perspective is extremely interesting, from the point of view of the activities specific, and … of the permanent area competition imposement. Banks being aware of the quality problems also lead to the appearance and … the main elements of a quality programme. …

22000 standards. The purpose of this study is, to determine students awareness and ignores of level of food quality and food … quality certification during their food shopping. This research has conducted with survey in the Hittite University, Faculty … relationship between demographic specialties of students and ignored of food and quality legislation. But there is relationship …

available definitions of the concept quality in order to find or propose a valid and reliable definition of quality. …

word of mouth marketing and other ways. The paper focuses on the quality of higher education institutions and its … evaluation from the alumni perspective. The methodology for an alumni attitudes survey on the quality and level of education …

of quality and standards of academic education. A school needs to show that quality of its curricula and academic degrees … is of importance and that it is willing to implement means to assure and demonstrate this quality. Current theoretical … outcomes of the study are devoted to the definition of the content of quality under the conditions of a college. In the results …

The aim of this study is to introduce the meaning of quality and to show how customers recognize the quality what … companies offer. Quality – and recently ethics, too – are main points during shopping and consumption therefore they should be … were, to figure out why customers might become disappointed concerning quality and promises and what consumers think about …

development of the social networks led to a dynamic movement of information. The information quantity and quality along with the …

theory and applications in the domain of quality. Following this statement one can notice a considerable evolution of the … advanced approach associated to the concept of quality management in services of specialists bringing to attention modalities … efficiency and efficacy to real consumers’ requests and perceptions. The quality management approach at tourist’s services level …