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The effect of implicit service guarantees on business performance
Shin, Hyunju; Ellinger, Alexander E. - In: The journal of services marketing 27 (2013) 6, pp. 431-442
Persistent link: https://www.econbiz.de/10010179647
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The influence of supply chain management competency on customer satisfaction and shareholder value
Ellinger, Alexander; Shin, Hyunju; Northington, William … - In: Supply chain management : an international journal 17 (2012) 3, pp. 249-263
Persistent link: https://www.econbiz.de/10009967104
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Endogenous formation of research coalitions with spillovers
Yi, S.-S.; Shin, H. - In: International journal of industrial organization 18 (2000) 2, pp. 229-256
Persistent link: https://www.econbiz.de/10006189795
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Robust scheduling in an advanced planning and scheduling environment
Kuroda, M.; Shin, H.; Zinnohara, A. - In: International journal of production research : American … 40 (2002) 15, pp. 3655-3668
Persistent link: https://www.econbiz.de/10006128398
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Supply management orientation and supplier-buyer performance
Shin, H.; Collier, D.A.; Wilson, D.D. - In: Journal of operations management : publ. quarterly by … 18 (2000) 3, pp. 317-334
Persistent link: https://www.econbiz.de/10006984748