This study contributes to the online auction literature by empirically examining the differences across three groups (current users, past users, and nonusers) in terms of their emphasis on supplier collaboration, cost management, and sales revenue and profit enhancement. The paper further...

A survey of businesses in the automobile aftermarket industry provided insights into how reverse logistics performance can be influenced by a few key strategic decisions. Resource commitment is critical to program performance. However, it is important that the resources be focused on developing...