//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"und"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Reflections on context in serv...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
China
1
Customer centricity
1
Geld und Währung
1
Geldwertbewegung
1
Inflation
1
Innovation
1
R&D-marketing integration
1
Service differentiation
1
Service infusion in manufacturing companies
1
Statistische Methoden
1
high technology
1
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
80
Book / Working Paper
2
Type of publication (narrower categories)
All
Konferenzschrift
1
Language
All
Undetermined
English
265
German
9
Author
All
Voss, Chris
31
Witell, Lars
19
Perks, Helen
17
Sousa, Rui
12
Blackmon, Kate
8
Gustafsson, Anders
7
Voss, Christopher A.
6
Fynes, Brian
5
Löfgren, Martin
5
Elg, Mattias
3
Hanson, Philip
3
Wünderlich, Nancy V.
3
Chase, Richard B.
2
Cheng, T.C.E.
2
Drejer, Anders
2
Gebauer, Heiko
2
Gremyr, Ida
2
Halliday, Sue Vaux
2
Kowalkowski, Christian
2
Kristensson, Per
2
Riihela, Nina
2
Roth, Aleda V.
2
Rönnbäck, Åsa
2
Schumann, Jan H.
2
Syson, Fiona
2
Wangenheim, Florian v.
2
Yeung, Andy C.L.
2
Akkermans, Henk
1
Anderson, Jamie
1
Blackmon, Kathryn L.
1
Búrca, Seán de
1
Cagliano, Raffaella
1
Chase, Richard
1
Claxton, Tim
1
Cooper, Rachel
1
Cronemyr, Peter
1
Done, Adrian
1
Dul, Jan
1
Easton, Geoff
1
Edvardsson, Bo
1
more ...
less ...
Published in...
All
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
6
Business strategy review
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of service management
4
Managing service quality : MSQ ; an international journal
4
The journal of product innovation management : an internat. publication of the Product Development & Management Association
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Production and operations management : an international journal of the Production and Operations Management Society
2
Quality management journal : QMJ
2
The TQM journal : the international review of organizational improvement
2
The TQM magazine : the international bi-monthly for total quality management
2
The journal of services marketing
2
British journal of management : BJM
1
Business quarterly
1
Creativity and innovation management
1
Decision line
1
European Management Journal
1
European journal of innovation management : EJIM
1
European management journal : publ. twice a year for the Scottish Business School
1
European quality : the official journal of the European Organization for Quality
1
International Journal of Innovation Management (ijim)
1
International Journal of Production Economics
1
International journal of production economics
1
International journal of quality & reliability management
1
International journal of service industry management : IJSIM
1
International marketing review
1
International small business journal
1
Journal of Business Research
1
Journal of business economics : JBE
1
Journal of business research : JBR
1
Journal of international financial management and accounting
1
Journal of retailing
1
London Business School journal
1
R & D management
1
Scandinavian Journal of Management
1
Scandinavian journal of management
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
The Service Industries Journal
1
The service industries journal
1
more ...
less ...
Source
All
OLC EcoSci
72
RePEc
6
ECONIS (ZBW)
2
USB Cologne (EcoSocSci)
2
Showing
1
-
10
of
82
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impacts of e-service quality on customer behaviour in multi-channel e-services
Sousa, Rui
;
Voss, Chris
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 789-807
Persistent link: https://www.econbiz.de/10010013147
Saved in:
2
Development of specific indices for measuring inflation
Voss, Chris
- In:
Business quarterly
40
(
1975
)
4
,
pp. 51-56
Persistent link: https://www.econbiz.de/10002991618
Saved in:
3
Using and developing specific inflation indices
Voss, Chris
- In:
London Business School journal
2
(
1976
)
2
,
pp. 25-28
Persistent link: https://www.econbiz.de/10003701285
Saved in:
4
Technology mediation in service delivery: A new typology and an agenda for managers and academics
Schumann, Jan H.
;
Wünderlich, Nancy V.
;
Wangenheim, Florian
- In:
Technovation : the international journal of …
32
(
2012
)
2
,
pp. 133-144
Persistent link: https://www.econbiz.de/10009821487
Saved in:
5
Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops
Evanschitzky, Heiner
;
Wangenheim, Florian v.
; …
- In:
Journal of retailing
88
(
2012
)
3
,
pp. 356-367
Persistent link: https://www.econbiz.de/10010011495
Saved in:
6
Management and marketing of remote services: Conceptualization, managerial challenges and an agenda for future research
Wünderlich, Nancy V.
;
Schumann, Jan H.
;
Wangenheim, …
- In:
Journal of business economics : JBE
81
(
2011
)
9
,
pp. 977-1002
Persistent link: https://www.econbiz.de/10009265208
Saved in:
7
Global network configuration for innovation: a study of international fibre innovation
Perks, Helen
;
Jeffery, Richard
- In:
R & D management
36
(
2006
)
1
,
pp. 67-84
Persistent link: https://www.econbiz.de/10006605022
Saved in:
8
Strategic Alliances - Partner as Customer
Perks, Helen
;
Easton, Geoff
- In:
Industrial marketing management : the international …
29
(
2000
)
4
,
pp. 327-338
Persistent link: https://www.econbiz.de/10006280511
Saved in:
9
Characterizing the Role of Design in New Product Development: An Empirically Derived Taxonomy
Perks, Helen
;
Cooper, Rachel
;
Jones, Cassie
- In:
The journal of product innovation management : an …
22
(
2005
)
2
,
pp. 111-127
Persistent link: https://www.econbiz.de/10006229877
Saved in:
10
Specifying and synchronising partner activities in the dispersed product development process
Perks, Helen
- In:
Industrial marketing management : the international …
34
(
2005
)
1
,
pp. 85-96
Persistent link: https://www.econbiz.de/10006230583
Saved in:
1
2
3
4
5
6
7
8
9
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->