It is commonly held that network organizations are a result of the prevalent turbulence in the global market place and are likely to herald socio-economic changes of the same magnitude, as were brought by the Industrial Revolution of the late 18th Century. (...)

Knowledge is the key to gaining and sustaining competitive advantage. Driven by a change in consumer needs towards “comprehensive service solutions”, more and more services are offered through networks. By so doing, individual firms can concentrate on their distinctive competencies and by...