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~person:"Brown, Stephen Walter"
~person:"Parida, Vinit"
~person:"Stauss, Bernd"
~subject:"Service industry"
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Service industry
Dienstleistung
37
Services
20
Dienstleistungssektor
16
Dienstleistungsmanagement
11
Service management
11
Beziehungsmarketing
9
Relationship marketing
9
Dienstleistungsqualität
8
Service quality
8
Theorie
8
Theory
8
Innovation
6
Marketing
6
Bundling strategy
5
Forschung
5
Leistungsbündel
5
Management
5
Research
5
Business services
4
Customer integration
4
Customer service
4
Deutschland
4
Dienstleistungsmarketing
4
Economics
4
Germany
4
Innovation management
4
Innovationsmanagement
4
Kundenintegration
4
Kundenorientierung
4
Kundenservice
4
Service innovation
4
Services marketing
4
Servitization
4
Unternehmensdienstleistung
4
Aufsatzsammlung
3
Customer satisfaction
3
Dienstleistungsinnovation
3
Disziplin <Wissenschaft>
3
Industrie
3
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9
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8
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8
Aufsatzsammlung
2
Collection of articles of several authors
2
Sammelwerk
2
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1
Bibliografie
1
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1
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1
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1
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1
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English
10
German
3
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Brown, Stephen Walter
Parida, Vinit
Stauss, Bernd
Corsten, Hans
15
Edvardsson, Bo
11
Witell, Lars
11
Gustafsson, Anders
10
Gössinger, Ralf
10
Bruhn, Manfred
9
Kowalkowski, Christian
9
Gallouj, Fai͏̈z
8
Geishecker, Ingo
8
Görg, Holger
8
Huang, Ming-Hui
8
McColl-Kennedy, Janet R.
7
Jaakkola, Elina
6
Kindström, Daniel
6
Winkler, Deborah
6
Kristensson, Per
5
Maglio, Paul P.
5
Ostrom, Amy L.
5
Paluch, Stefanie
5
Polese, Francesco
5
Rubalcaba-Bermejo, Luis
5
Aas, Tor Helge
4
Berlingieri, Giuseppe
4
Carrubbo, Luca
4
Hydle, Katja Maria
4
Lahtinen, Henri
4
Marcolin, Luca
4
Mattoo, Aaditya
4
Miles, Ian D.
4
Ornelas, Emanuel
4
Patrício, Lia
4
Rust, Roland T.
4
Wirtz, Jochen
4
Anderson, Sidney
3
Atkins, Marc
3
Bitner, Mary Jo
3
Bonamy, Joël
3
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Business horizons
2
Journal of business research : JBR
2
Wissenschaft & Praxis
2
Dienstleistungsmanagement : Jahrbuch
1
Forum Dienstleistungsmanagement
1
Gabler Wissenschaft & Praxis
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Services science : fundamentals, challenges and future developments
1
The journal of business & industrial marketing
1
The journal of services marketing
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ECONIS (ZBW)
12
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1
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12
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date (oldest first)
1
Servitization of global
service
network actors : a contingency framework for matching challenges and strategies in
service
transition
Reim, Wiebke
;
Sjödin, Rönnberg David
;
Parida, Vinit
- In:
Journal of business research : JBR
104
(
2019
),
pp. 461-471
Persistent link: https://www.econbiz.de/10012105063
Saved in:
2
Retrospective: "culture shocks" in inter-cultural
service
encounters?
Stauss, Bernd
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 377-383
Persistent link: https://www.econbiz.de/10011615445
Saved in:
3
Capability configurations for advanced
service
offerings in manufacturing firms : using fuzzy set qualitative comparative analysis
Rönnberg Sjödin, David
;
Parida, Vinit
;
Kohtamäki, Marko
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 5330-5335
Persistent link: https://www.econbiz.de/10011589804
Saved in:
4
The performance impact of industrial services and
service
orientation
on manufacturing companies
Kohtamaki, Marko
;
Hakala, Henri
;
Partanen, Jukka
; …
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
4
,
pp. 463-485
Persistent link: https://www.econbiz.de/10011400721
Saved in:
5
Dienstleistungsnetzwerke
Bruhn, Manfred
(
ed.
);
Stauss, Bernd
(
contributor
)
-
2003
-
1. Aufl.
im
Service
-Teil: Literatur-, Recherche-, Forschungs-, Praxis-
Service
; Adressenverzeichnisse …
Persistent link: https://www.econbiz.de/10001679448
Saved in:
6
From goods to great :
service
innovation in a product-dominant firm
Bettencourt, Lance A.
;
Brown, Stephen Walter
- In:
Business horizons
56
(
2013
)
3
,
pp. 277-283
Persistent link: https://www.econbiz.de/10009757950
Saved in:
7
The secret to true
service
innovation
Bettencourt, Lance A.
;
Brown, Stephen Walter
;
Sirianni, …
- In:
Business horizons
56
(
2013
)
1
,
pp. 13-22
Persistent link: https://www.econbiz.de/10009706803
Saved in:
8
Dienstleistungsinnovationen
Bruhn, Manfred
(
ed.
);
Stauss, Bernd
(
contributor
)
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001748040
Saved in:
9
The evolution and discovery of
service
science in business schools
Bitner, Mary Jo
;
Brown, Stephen Walter
- In:
Services science : fundamentals, challenges and future …
,
(pp. 91-101)
.
2007
Persistent link: https://www.econbiz.de/10003605022
Saved in:
10
Service
Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
Gouthier, Matthias H. J.
(
ed.
);
Stauss, Bernd
(
honouree
); …
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003516945
Saved in:
1
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