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Competition between manufacturer's online customization channel and conventional retailer
Li, Gang; Huang, Fengfeng; Cheng, T. C. E.; Ji, Ping - In: IEEE transactions on engineering management : EM 62 (2015) 2, pp. 150-157
Persistent link: https://www.econbiz.de/10010528864
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How technologies are changing the social relationships in the shopping experience?
Pantano, Eleonora; Verteramo, Saverino - In: International journal of technology marketing : IJTMkt 12 (2017) 2, pp. 151-164
Persistent link: https://www.econbiz.de/10011745971
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Engaging consumers on new integrated multichannel retail settings : challenges for retailers
Pantano, Eleonora; Viassone, Milena - In: Journal of retailing and consumer services 25 (2015), pp. 106-114
Persistent link: https://www.econbiz.de/10011313592
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Exploiting consumer-employee-retailer interactions in technology-enriched retail environments through a relational lens
Pantano, Eleonora; Migliarese, Piero - In: Journal of retailing and consumer services 21 (2014) 6, pp. 958-965
Persistent link: https://www.econbiz.de/10010437711
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Offline supplementary service strategies for the online marketplace : third-party service or marketplace service?
Zheng, Zhijun; Li, Gang; Cheng, T. C. E.; Wu, Feng - In: Transportation research / E : an international journal 164 (2022), pp. 1-18
Persistent link: https://www.econbiz.de/10013366781
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A strategic framework for technological innovations in support of the customer experience : a focus on luxury retailers
Pantano, Eleonora; Pedeliento, Giuseppe; … - In: Journal of retailing and consumer services 66 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013209716
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Retail managers' preparedness to capture customers' emotions : a new synergistic framework to exploit unstructured data with new analytics
Pantano, Eleonora; Dennis, Charles; Alamanos, Eleftherios - In: British journal of management 33 (2022) 3, pp. 1179-1199
Persistent link: https://www.econbiz.de/10013331115
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A multi-research-method approach to studying environmental sustainability in retail operations
Tang, Ailie K. Y.; Lai, Kee-hung; Cheng, T. C. E. - In: International journal of production economics 171 (2016), pp. 394-404
Persistent link: https://www.econbiz.de/10011437458
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Competition and evolution in multi-product supply chains : an agent-based retailer model
He, Zhou; Wang, Shouyang; Cheng, T. C. E. - In: International journal of production economics 146 (2013) 1, pp. 325-336
Persistent link: https://www.econbiz.de/10010221609
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Omni-channel retailing : do offline retailers benefit from online reviews?
Li, Yiming; Li, Gang; Tayi, Giri Kumar; Cheng, T. C. E. - In: International journal of production economics 218 (2019), pp. 43-61
Persistent link: https://www.econbiz.de/10012132795