This article evaluates EU policies on public services - particularly public network services - from the citizens' point of view. It is first argued that citizens´ perceptions about these services are important because they are essential for quality of life, but also because they exhibit...

Since the late twentieth century, a significant number of public service providers operating in networks, previously defined as nationally-bound entities largely owned and controlled by the State, have embarked on aggressive expansion strategies abroad. This transnationalisation was a...

Recognising the declining weight of its members in the world economy, the OECD, formerly known as a ‘club of rich, industrialised nations,’ is undergoing unprecedented organizational reform, including a more inclusive membership logic, engagement with new global players, and outreach to...