"Companies consume 85% of workers' time in collaborative activities. But they have no idea if all this collaboration benefits corporate performance, individual productivity, or employee well-being. Today's corporations are plagued by stress, loss of engagement, and attrition, which cripple them...

Research has demonstrated that relationships are critical to knowledge creation and transfer, yet findings have been mixed regarding the importance of relational and structural characteristics of social capital for the receipt of tacit and explicit knowledge. We propose and test a model of...

Research in organizational learning has demonstrated processes and occasionally performance implications of acquisition of declarative (know-what) and procedural (know-how) knowledge. However, considerably less attention has been paid to learned characteristics of relationships that affect the...