Saundry, Richard; McArdle, Louise; Thomas, Peter - In: Work, Employment & Society 27 (2013) 2, pp. 213-231
of such disputes. Policy-makers have placed a particular emphasis on workplace mediation. However, the broader impact of … mediation on conventional grievance and disciplinary processes and on the workplace relations that underpin them has been … largely ignored. This article reports on research into the introduction of an in-house mediation scheme within a primary care …
