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A Two-Year Stretch The Functions of an Identity Workspace in Mid-Career Identity Work by Management Academics

Haynes, Kathryn; Grugulis, Irena; Spring, Martin; … - 2014

This article examines the way in which identity workspaces function to facilitate and stimulate transitions at mid-career. We explore our collective experience as a cohort of a mid-career management academics participating in a 2-year fellowship program, which acted as an identity workspace in...

Persistent link: https://www.econbiz.de/10011427169

A two-year stretch : the functions of an identity workspace in mid-career identity work by management academics

Haynes, Kathryn; Grugulis, Irena; Spring, Martin; … - In: Journal of management inquiry 23 (2014) 4, pp. 379-392

Persistent link: https://www.econbiz.de/10010418876

Contingency research in operations management practices

Sousa, Rui; Voss, Christopher A. - In: Journal of operations management 26 (2008) 6, pp. 697-713

Persistent link: https://www.econbiz.de/10003771799

The effects of service failures and recovery on customer loyalty in e-services : an empirical investigation

Sousa, Rui; Voss, Christopher A. - In: International journal of operations & production … 29 (2009) 8, pp. 834-864

Persistent link: https://www.econbiz.de/10009523754

"Futurizing" smart service : implications for service researchers and managers

Wuenderlich, Nancy V.; Heinonen, Kristina; Ostrom, Amy L.; … - In: The journal of services marketing 29 (2015) 6/7, pp. 442-447

Persistent link: https://www.econbiz.de/10011418323

The impacts of e-service quality on customer behaviour in multi-channel e-services

Sousa, Rui; Voss, Christopher A. - In: Total quality management & business excellence : an … 23 (2012) 7, pp. 789-806

Persistent link: https://www.econbiz.de/10009625469

Reflections on context in service research

Voss, Christopher A.; Perks, Helen; Sousa, Rui; Witell, Lars - In: Journal of service management 27 (2016) 1, pp. 30-36

Persistent link: https://www.econbiz.de/10011482107

The influence of supply chain context (OEM vs. subcontracting) on quality management

Sousa, Rui (contributor); Voss, Christopher A. (contributor) - 2003

Persistent link: https://www.econbiz.de/10001797894

The effects of service failures and recovery on customer loyalty in e-services: An empirical investigation

Sousa, Rui; Voss, Christopher A. - In: International journal of operations & production … 29 (2009) 7-8, pp. 834

Persistent link: https://www.econbiz.de/10008326475

Operational implications of manufacturing outsourcing for subcontractor plants: An empirical investigation

Sousa, Rui; Voss, Christopher A. - In: International journal of operations & production … 27 (2007) 9, pp. 974-998

Persistent link: https://www.econbiz.de/10007762591